The CoolConnections Art Association is open to collaborate with distributors, cinemas, cultural institutions and other interested organizations.
If the cinema show is CANCELED:
If you purchased your ticket online, the refund will be made automatically. In some cases, you may need to fill out a return form
(find the instructions in your e-ticket).
If you purchased your ticket at the cinema box office, please contact the cinema directly for a refund.
If you purchased tickets for one of our cinema shows at the Tretyakov Gallery, please click here for a return form.
If you decide to return a ticket for a NOT CANCELLED screening:
If you purchased it online, follow the return instructions in your ticket email.
If you purchased it at the cinema box office, please contact the cinema directly for a refund.
121099, New Arbat St (Novy Arbat), 30/9, room 2H, Moscow, Russia
125367, Gabrichevsky St, house 10, building 2, PO Box No. 16, Moscow, Russia
Tickets can be purchased on the website through widgets of ticket sales units of Yandex.Afisha, Kinohod and Rambler/Kassa or directly at cinemas in your city.
If you have a problem with buying a ticket online, please contact one of the following:
Detailed instructions on how to buy tickets on Kinohod
Kinohod support service
8 (800) 333 80 97 – calls are free around Russia
Detailed instructions on how to buy tickets on Rambler/Kassa
Rambler/Kassa support service
+7 (495) 785-17-03
8 (800) 505-67-91
How to buy/return cinema tickets